[vc_row][vc_column][vc_column_text css=””]We know you have questions, and we’re here to provide the answers you need about our reptiles, shipping, and everything in between.
Why Should I Buy from Exotic Reptiles Marketplace?
Here are the top reasons to choose us:
- A+ Rated: We are proud to hold an A+ rating from the Better Business Bureau.
- Lowest Prices: Our prices are some of the most competitive in the reptile industry.
- Exceptional Customer Service: Our response times are unmatched in the reptile business.
- Live Arrival Guarantee: We offer a conditional live arrival guarantee along with a seven-day coverage period for all animals.
- Secure Shopping: Our website features state-of-the-art SSL encryption, ensuring your payment information is safe.
Can I Meet Your Support Team?
Absolutely! You can meet our dedicated support and marketing team on our About Us page.
Are You a Member of Any Organizations?
Yes, we are proud contributing members of the International Reptile Conservation Foundation (IRCF) and a Gold member of the United States Association of Reptile Keepers (USARK).
These organizations work hard to protect reptile species and advocate for reptile keepers.
What is Your Live Arrival Guarantee?
We provide an industry-leading live arrival guarantee.
This means your reptiles, amphibians, and invertebrates will arrive healthy and safe, or we will work with you to resolve the issue.
What Are the Terms and Conditions of Your Orders?
You can read all the details regarding our terms and conditions on our dedicated page.
Do You Have Any Available Care Sheets?
Yes, we offer care sheets for various reptiles and amphibians, including:
- Black Roughneck Monitor
- Children’s Python
- Green Iguana
- Leopard Gecko
- Fire Bellied Toad
- Axolotl
- And more!
If I Order Today, When Will My Animal(s) Arrive?
Check out our shipping policy for detailed information on shipping schedules.
Generally, orders placed during the week ship the next day.
Do You Have a Phone Number?
Yes! For any order-related questions, feel free to contact us at (234) 254-9297.
We also respond quickly to emails. sales@exoticpetsreptilesforsale.com
What Reptile Calcium Supplement Should I Use?
We recommend Miner-All by Sticky Tongue Farms.
It’s the best calcium supplement we’ve found, and it’s human-grade.
Avoid oyster shell-based supplements due to potential heavy metal contamination.
Do You Ship Internationally?
While we primarily ship within the U.S., we can ship larger orders internationally if you have the proper CITES licensing and permits.
Have You Written Any Other Reptile or Amphibian-Related Articles?
Yes, we have several articles, including:
- How to Tame a Lizard
- What Do Turtles Eat?
Do You Have a Mailing Address?
Certainly! You can send mail to:
Exotic Reptiles Marketplace
3487 Old House Drive
Worthington
Ohio, 43085
How Often Does Your Animal Stock Change? How Do I Know When New Animals Arrive?
Our inventory changes weekly.
To stay updated on new arrivals, sign up for our email newsletter.
Do You Use Heat Packs or Cold Packs?
Yes, we use heat packs or cold packs as needed to ensure the safety of your animals during shipping, at no extra charge.
What Payment Types Do You Accept?
We accept various payment methods, including:
- Bitcoin (5% 0ff)
- Zelle
- Apple Pay
- Google Pay
- Cashapp
- PayPal
- Credit Card
How Do I Know My Credit Card Information is Protected?
Our payment processor uses advanced SSL technology to keep your personal information secure.
We test our site daily for security.
Why Can’t You Guarantee the Sex of the Animal(s)?
Determining the sex of juvenile reptiles can be challenging.
While our experts do their best, we cannot guarantee the sex of every animal.
Is the Animal in the Picture the Actual Animal I Will Receive?
No, the pictures on our website are representative of the species.
Due to the high turnover of our inventory, we cannot provide individual photos.
Who Owns the Exotic Reptiles Marketplace Website?
The entire Exotic Reptiles Marketplace website is owned and operated by Exotic Reptiles Marketplace, Inc.
Do You Purchase Reptiles, Amphibians, and Invertebrates from the General Public?
Yes, we are always looking to buy legally collected reptiles, amphibians, and invertebrates.
Feel free to contact us if you have species available for sale.[/vc_column_text][/vc_column][/vc_row]